![]() Check our driver page with all the compatible products: While the previous generation, the DTZ-2100 is not. "We have two versions of the Cintiq 21UX: the DTK-2100 is compatible with the latest driver for High Sierra, Here is some distressing information for anyone with an older Cintiq (DTZ-2100 model 21UX)Ī friend of mine who is a storyboard artist contacted Wacom Support regarding the driver update, whether it's compatible with High Sierra and this is their reply to him: I hope it might help someone struggling with the same issue! So, as a TL DR : when authorizing the driver to load, after its installation, the software to allow might not be signed by `Legacy Software: Safenet` but by `SFNT Germany GmbH` and allowing it was sufficient to make the dongle recognized by TV Paint in my case (TV Paint Pro 11 Mac OS X Catalina). I don't exactly know what this `SFNT Germany GmbH` signed software is, but since I have never observed anything signed by `Legacy Software: Safenet`, and that allowing `SFNT Germany GmbH` was sufficient to make the dongle work, my guess is that it is the dongle driver, and that there was some company name change or licensing issue or something that would just change the company that would sign it. It turns out that allowing the software signed by `SFNT Germany GmbH` to load was enough to have the dongle recognized by TV Paint. sion-3524/, that were suggesting a link between the Sentinel driver and this SFNT Germany GmbH thing, so I decided to allow it. After a bit of googling, I found some pages like this one. At first I thought it was some unrelated and older software, because the name was not ringing any bell to me, it seemed especially unrelated to any Safenet or Sentinel software, so I just assumed it had nothing to do with the dongle drivers. Of course after finishing the other steps, the freshly installed TV Paint still would not recognize the dongle.Īt this point I noticed that there was another software trying to load, but its name (as it would appear in `Security & Privacy`) was something like `SFNT Germany GmbH`. When doing the new install, I had to do the thing in the `Security & Privacy` in order to allow the installation of the driver (as specified in the guide), but in a second time, I could not allow the driver to be loaded because there was no `Software from developer "Legacy Software: Safenet"` trying to be loaded that would appear in `Security & Privacy`, and thus I could not allow it to run from the menu. When it came to uninstall the Sentinel drivers installed during the first unworking install, I could not find the `Sentinel` folder in the `Application` folder. er&lang=en, and since it was not working on the first try (dongle not recognized), I followed the part with a red background that was supposed to provide the solution), I was a bit worried because I could not reproduce faithfully and exactly some steps of the guide: After following the detailed instructions on how to install everything on Catalina (dongle driver + TV Paint v11) (. Just a message that might help someone in the same situation than me.
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